WeDidIt Academy

Utilizing Your Fundraising Coach

Email Your Fundraising Coach

For new requests: if after checking the Help Center and either submitting a Contact Form or chatting with a Support Agent you still need additional help, you should reach out to your fundraising coach directly via email.

For ongoing conversations/email threads: keep the conversation going in the thread – if you’re already talking about it, no need to submit additional tickets through live chat.

Schedule a Call with Your Fundraising Coach

You can also always schedule time to speak with your fundraising coach over the phone. Phone support is by appointment only, but your coach is always happy to schedule time! Again, keep in mind that phone support is what’s counted towards the hours you get each month, so it’s best to keep calls focused on strategy or building your relationship.



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About WeDidIt Academy

The WeDidIt Academy is an educational resource for development officers interested in learning the latest tips and best practices in online fundraising.

Whether your goal is to maximize your use of the WeDidIt platform or become an expert in modern online fundraising techniques, the Academy provides multi-media course content to help you reach your goals.